Comcrap has lost me as a customer, their CS sucks and their hardware leaves much to be desired. I'm on DVR box #3 in a weeks time and when we go to the office, unless it's early in the morning, they don't even have the boxes on hand. They're too big for their own britches. I just talked to a CSR at Surewest who quoted me for the following: Digital Encore TV package Unlimited Digital phone service 15mb/s upload and download internet connection All for $73 per month for the first 6 months, and then $149 per month afterwards. We're paying $175 or so per month just for cable and a 12mb/s upload and download internet connection, with our phone service we're at or just above $200 for the month. So even after the promotion is over we're still going to be saving $50 a month by making the switch, not to mention being able to record 4 shows at a time and watch said shows on up to 4 tv's in the house. With comcrap you can only record 2 shows at a time and can only watch them on the tv to which the dvr is connected to. Just curious to hear from those of you who have service with Surewest, I don't want to go from bad to worse.