Never had a problem with Amazon before, now that I do I can't figure out how to fix it. Talking to a human would help, but their promise to "call me back" in 5,10 or 15 minutes...didn't happen. I ordered Blade Runner and Twin Peaks months ago. I guess every ones BR is coming late, that's not my problem Tracking says my Twin Peaks was given to the carrier on Nov. 7 and is due on Nov. 14. It is "in transit". Since I couldn't communicate with them I went to "return"....didn't see an option for "cancel". Reason I gave was "did not arrive on time. Now, if I re-order, the price is up $8.00 Meantime, I guess they'll be waiting for me to mail back a package I never got. Any helpful ideas?