MichaelWolf
Auditioning
- Joined
- Nov 15, 2004
- Messages
- 1
Hi -
I just found this tread yesterday. I, too, sent "Howard" $740 for a television on August 12th. Like you, AVS just happened to be out of stock on just after they received my money. Can you tell me how to contact the BBB you all have in NY, as well as contact information for the local law enforcement and FBI? Also, has anyone had any luck sending registered/certified mail to the Roots address for AVS?
I've also included an email from "Howard" promising a full refund, as well as some other stuff that doesn't seem to have anything to do with my purchase, or their ability to refund my money. Subsequent email to him have been unanswered. I, too, find their websites disabled, and their telephone numbers ring busy all the time.
Thanks,
Michael
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-----Original Message-----
From: Howard Knapp [mailto:[email protected]]
Sent: Wednesday, October 13, 2004 8:51 PM
To: Wolf, Michael A.
Subject: Sony KV30HS420 Refund
Importance: High
Dear Michael Wolf,
Per below email record on 10/08/2004 as you directed, I cancelled your order and submitted it into the Accounting Dept.
As per law accounting has 30 days to process and mail a 100% FULL REFUND. Although Accounting has never taken 30 days they do have other mandatory requirements by the Federal & State Governments. Therefore they also have governmental support to meet those imposed requirements.
Some requirements are: employee payroll, withholding taxes & social security, state sales taxes, Federal & State income taxes, numerous supplier payments for cost of goods, various insurance policies, shipping expenses, electricity, gas, etc. Therefore Accounting has to schedule everything in line to make sure everything gets paid the correct amount on time and does not get paid twice for a sizable company. They have to be careful and accurate the first time or major governmental penalties may arise.
I double checked for you with the Accounting Manager and your 100% FULL REFUND is in normal line up and will be done on time.
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I just found this tread yesterday. I, too, sent "Howard" $740 for a television on August 12th. Like you, AVS just happened to be out of stock on just after they received my money. Can you tell me how to contact the BBB you all have in NY, as well as contact information for the local law enforcement and FBI? Also, has anyone had any luck sending registered/certified mail to the Roots address for AVS?
I've also included an email from "Howard" promising a full refund, as well as some other stuff that doesn't seem to have anything to do with my purchase, or their ability to refund my money. Subsequent email to him have been unanswered. I, too, find their websites disabled, and their telephone numbers ring busy all the time.
Thanks,
Michael
------------------------------------------------------------
-----Original Message-----
From: Howard Knapp [mailto:[email protected]]
Sent: Wednesday, October 13, 2004 8:51 PM
To: Wolf, Michael A.
Subject: Sony KV30HS420 Refund
Importance: High
Dear Michael Wolf,
Per below email record on 10/08/2004 as you directed, I cancelled your order and submitted it into the Accounting Dept.
As per law accounting has 30 days to process and mail a 100% FULL REFUND. Although Accounting has never taken 30 days they do have other mandatory requirements by the Federal & State Governments. Therefore they also have governmental support to meet those imposed requirements.
Some requirements are: employee payroll, withholding taxes & social security, state sales taxes, Federal & State income taxes, numerous supplier payments for cost of goods, various insurance policies, shipping expenses, electricity, gas, etc. Therefore Accounting has to schedule everything in line to make sure everything gets paid the correct amount on time and does not get paid twice for a sizable company. They have to be careful and accurate the first time or major governmental penalties may arise.
I double checked for you with the Accounting Manager and your 100% FULL REFUND is in normal line up and will be done on time.
------------------------------------------------------------