6th avenue electronics experiences? (1 Viewer)

[Jay W.]

I am considering ordering from 6th avenue electronics because they are an authorized Denon etailor. I was thinking about getting the Denon AVR2802. They also have some 2803's out of box for $27 more and claim the warranty is still valid. Anyone have any experiences with them or bought any open box items?

 

[Michael Reuben]

I recommend the search function:

http://www.hometheaterforum.com/htfo...&highlight=6th
http://www.hometheaterforum.com/htfo...&highlight=6th
http://www.hometheaterforum.com/htfo...&highlight=6th
http://www.hometheaterforum.com/htfo...&highlight=6th

M.

 

[Jay W.]

Does anyone know if Denon will honor the warranty on open box items 6th ave. sells? 6th ave. says they do but I want to make sure (as picky as Denon seems to be). I tried emailing denon but havent got an answer, and their phone no. is long distance.

 

[Roger Li]

6th Ave. is definitely an authorized Denon dealer. I bought my 3803 from them, and had a very good experience. I would think that, as an authorized dealer, what they say about the warranty on an open-box is legit. You could also try calling Denon (the number is on their web site). Though it takes a while to get through, I've found them very helpful.

 

[Jay W.]

Well the reason I am asking is this: Monday I called originally to order The AVR2802, last years model on clearence for $499. I then noticed they had the 2803 open box for $526 (with 2 year warranty parts and labor below this listing). I thoght it was a steal and ordered it. Then i got to thinking, and contacted Denon about open box items. I then got an email saying they consider this used and the warranty would only be honered for 90 days. I then today called 6th ave. and the rep. I talked to said the warranty should be good for 2 years and if Denon would not honor it they will. This is something I think I should get in writing. I sent an email to them asking to confirm it (so I can save the email). And I think i will call tomorrow
to see if they will send me a letter confirmation.
Its to late to cancel the order since its already shipped.

Sigh, I just hope I dont get a lemon.