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Thank you to everyone here. Best Buy has offered to replace my DLP with something of equal value. I'll post with the final details later.

Very Interesting Update Before Going through the media route I sent this message out Saturday evening: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXX Dear Ms. Ross and Distinguished Best Buy Representatives( Best Buy Executives ) Can you please forward my thanks to...

Apologize for the new thread. I just wanted the relevant people that this letter is addressed for to see it on the very first post. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx Dear XXXXXXXXX, By writing this letter I hope to inform the readers of your...

I love the way she makes it sound like XXXXXX is going perform an in home diagnostic quote: " . . . schedule a convenient time to come to your home to look at your television." When I called Gilda XXXXXXXXXX at 1-866-best-buy, she said "I MUST ALLOW XXXXXX LTD TO TAKE MY TV AWAY"...

Anyone here have both a Blu-Ray player and HD-DVD player?

UPDATE: Just a copy and paste of my reply to her update message. Needed to give her another example of XXXXXX Ltd great workmanship. Most of you have already seen the video from my original message. They expect me to take 2 more freaking afternoons off from work. One for the pick up, wait...

a professor once stated the following and it has stuck with me: If you want to earn a lot money go into meds If you don't care about money, go into engineering. from my username you can tell which path I took. should of went with meds.

Hope it's better than the last attempt. They fried a whole bunch of consoles.

He wasn't planning to buy any games or BD movies until he tried the console. Think he only had what came with the PS3. I'll ask him what media he was using.

My brother placed a pre-order with Toys R Us for a PS3. He was so excited when he finally received it. After playing with for a couple days, he returned it for a refund. Says he was really not that impressed. Could the fact that he ran it on a 720P tv have anything to do with it?

Never going to buy another DLP EVER ! ! ! ! See my thread " "Best Buy" Extended Warranty Horror Story"

The one movie I want to see most on HD-DVD is Gladiator. Can't imagine how wicked the opening war scene and the stadium fighting sequence will look.

1080P via VGA on my HLR616 still looks terrible. All washed out and faded. 1080i over component looks wicked (good).

Sorry, forgot the letter: Subject:Insignificant Canadian BestBuy Customer Pleading For Intervention Dear Mr. Anderson and Honorable Associates: As a loyal customer of Best Buy since your expansion into Canada, I am writing this letter to you with two primary goals in mind. First...

tHREAD UPDATED WITH VIDEO CLIPS Chronological Sequence of Events. 61" samsung DLP. November, 2005 , bought HLR6168 61" DLP and 5 yr PSP from Whitby, ON, Canada Best Buy store. November, 2006 : Bulb Exploded with 1400 hrs usage , Samsung sends Service rep and replaces lamp. Task...