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I e-mailed Bonnie two days ago -- the replacement discs arrived today. Very fast turnaround! I really appreciate the effort she put into setting this right.

That's my situation. I was going to give them until this weekend, and then send an e-mail asking how long it would be until disc 4 arrives. If I get any news, I'll let you folks know.

Thanks for the update. I got my Disc #1 last week; I look forward to Disc #4. FYI, I got Disc #1 about a week after I faxed them my receipt.

Thanks for confirming that, Brandon. Faxed them my receipts and return info on Wednesday; I'm hoping they'll send me a confirmation e-mail when they ship.

Actually, I lucked out and *did* find the receipt for the DVD set. So I'm going to fax it to them (means I don't have to mail them the discs.) Haven't heard back from my initial e-mail yet about which discs are replaced.

I just got the same e-mail, Brandon -- I've also sent back a request, asking which discs can be replaced. As far as I know, only disc 1 (bad video on one episode) and disc 4 (no soundtrack to bonus episodes). I'll let you know what I hear from them.

Jeff -- thank you very much for the update -- it's greatly appreciated. I'll post a note when mine show up (hopefully in 2-3 weeks).

PS Could the first person who gets replacement discs from Studioworks please post a note on this thread? Thanks!

Jeff and Brandon -- thanks for the heads up -- it is greatly appreciated. I sent an e-mail to the Ventura Distribution e-mail address a few days ago, and got a nice note back from Tony, specifying the e-mail address you posted above, and what information to send. I'll wait and see how well...