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Robert, Good info. I have one other question. Are there any particularly stringent cable length restrictions between the lnb's and the multiswitch? The setup I'm considering would have the dish on my chimney and the multiswitch inside the house with about 75 feet of coax between. Is this...

Perhaps the gods are beginning to smile on me. Or perhaps my venting did some good. But whatever the reason, my receiver has been repaired and is on its way back to me. Naturally it was shipped ground and will arrive sometime next week. Wouldn't expect them to try mending relations with a...

JoeyB, *Hopefully* they're learning from their experiences and won't repeat the same mistakes too many times. Here's hoping that your repair goes smoother than mine.

And I thought it was just me... The authorized service center has had my 898 since Nov 8. I'm hopeful, but not necessarily optimistic, that I'll get it back next week. Suspecting that this might turn into an odyssey, I decided to keep a record of my contacts with Onkyo customer support and...

Their web site is somewhat confusing. It specifically states that you do need an RA# if you're returning a unit within 30 days of purchase for credit or exchange. But the warranty policy/procedure makes no mention of a return authorization #. Obviously if they do require an RA# for warranty...

I purchased my 898 last December and have just finished reading the warranty info on Onkyo's Web site. To obtain warranty service the instructions say to ship the defective product to an Onkyo Authorized Service Center, along with a note describing the problem. They also list 13 exclusions, or...