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Thanks for pointing them out Parker. Indeed, people were asking more and more for these so we couldn't put it off any longer. Fortunately Nick at Showcase Signs exceeded all expectations in creating a stunning product. They are more costly than our old "wall logos" ... but if anything...

Rob, No thanks due to us, you ran this one down! Problems with any shipped SVS are quite rare, but this was a first so we appreciate you getting us that update. Ron

Robb, It looks like your note went to Technical Support (not the same box as Customer Support) and that Tom is already working with you. Unless you are calibrated with an SPL meter as described here: http://www.svsubwoofers.com/faq.htm#meter It really doesn't matter where your sub's gain...

Ernesto, Just run one RCA cable from your SVS inputs (either Right or Left, it doesn't matter) and then to your receiver's subwoofer output. Make sure your receiver has all speakers set to Small (or "Normal") and your subwoofer setting is "Yes" in the menu too. Doing level calibration...

Mac, Yes, as long as you have a Dolby Digital receiver for your bass management/crossover duties, that HK amp will probably work fine. I would imagine that's a power rating into 8 Ohms however and the CS subs (the least expensive passive subs, and the ones be suited for that sort of amp) are...

Ernesto, As has been said, it can vary. Generally no, but local delivery folks have that flexibility. Your shipping notice should lead you to a number to call. That's the only way to work the answer for sure (they'll poll or connect you with the local office near you). Ron

Steve, There's always interesting things going on in the SVS R/D lab. Suffice it to say that the desire for "small subs" is not lost on SVS. We'll see what this year brings. Ron

Miles, We did some very limited numbers of black PB2-Ultra and PB1-Plus units and had to discontinue them due to the difficulty in attaining the quality we demanded on stained black real maple. It might sound odd but getting the other 4 wood toned units right was FAR easier than jet black...

Dave, Dan's right. They'll sound more alike than different. When the PCi starts to run out of "gas", the PC+ will be (nearly, down low) like having a second PCi. In a room your size, really it comes down to just how loud you expect to push things. If you like action flics with lots of LFE...

Rick, Phillip already gave good advice, but if you are at work and have a few moments before you return to find your SVS at home, look this page over: http://www.svsubwoofers.com/faq.htm#meter Really that's all you need to know. With your receiver you will simply raise the disply level...

Danke Axel, Viel spass! Bitte sei ruhig weil deiner Frau zu Hause ist. ;^) Ron

Scott, Thanks for the feedback. Indeed, digital photos, scans and monitors running the gamut make for a difficult evaluation of stain colors. This is why we jet out actual finish samples to anyone that requests them. I don't know if this was done in your case. Of course "God makes trees...

Ken, As noted, there are more and more movies with content that low, and lower. Just flip through some of the scenes here: http://www.svsubwoofers.com/faq.htm#moviedemos If you think you don't need to hear/feel all that's on those disks, well, around enthusiast circles anyway, you are...

Bry, You have e-mail on this BTW. The only way to be sure it's the grill is run the sub up with some movie that causes the rattle, then, take off the grill completely leaving the sub in its place. If you get no rattle and haven't changed the volume and are not touching the sub at all...

Lee, It won't be just your sub, but all your speakers, and how they interact with the sub that will be audibly better after careful level setting (calibration) with your trusty SPL meter and a good test disk like Avia. As you are discovering, room acoustics, good or bad can have a radical...

Nathan, No quite. SVS products certainly can fail but it's rare. When that does happen, the modular design typically allows a replacement part to solve the problem the first time. Probably 95% of the few failures we have are handled that way. The rest we send a new sub entirely and have the...

David, As long as you take those speaker wires (and with no other changes are getting sound in your main speaker) are "hot" and you have them going to the high-level input posts, the LED on the sub amp is on and you STILL don't get sound then we're alread working your amp replacement...

Jesse, I more of a "slash and burn" setup artist. Stick it in a corner, calibrate with an SPL meter and a good test disk, and start watching movies (which is what I do when I've hit triple digit e-mails for a day). The work Scott and Ed have done is what you do for fun, you know... if...

Jesse, After I get a PC-Ultra here for photos you are welcome over for another demo. After that, unless you have already comitted to something else, I'll slip the thing in the back of your Toyota (after secretly scanning your credit card) and swear up and down to the wife I FORCED you to take...

Johnny, Thanks for your patience. After a slow debut the PB1-ISD (in ever popular black) is one of our biggest sellers and our suppliers have had to put in extra shifts to keep up. And no wonder! What other OEM has taught their subwoofers to open their own boxes, and then proceed to...

Bhagi, It's always a treat to welcome back repeat customers, but it's REALLY a treat to see an order come in from one of the very first people to have taken a chance on SVS way back then. People ordering today have the benefit of knowing that thousands and thousands of SVS's are out there...

All, I don't have cats, but Erik Kroner (E-commerce and Shipping Chief) does and he's likewise never had a problem. Part is no doubt the forbidding sound, the very tough (yet satiny smooth! ;^) fabric might be part too. I know this. We've sold thousands and thousands of our cylidner...

Wallis, Using an SVS as a stand is indeed probably not a good idea. I would hesitate to say it's not worth a try. Much depends on the set in question. There is very little vibration on the surface of a PB1-ISD, but it's not like an intert object either. The EMI issue would probably more...

Kosmo, Still running around a 2 week wait on them. Demand has just kept ahead of supply no matter how much we whip the enclosure shop. Maybe we should just raise the price? Nah, that'd make things too easy. ;^) Ron

Nick, Should be no more than a week, two at the most. We're continually running batches of them, but orders seem to keep just ahead of production. We'd much prefer there be NO wait, so we're still working on ways to achieve that. We've been offering the custom color subs (done in another...

Axel, Drop me an e-mail when you can. Ron

JohnnyN, Indeed, it was just bad timing. We do major runs of models as we clear the line from something else (imagine a string of PB2-Plus subs side by side running from one end of a 7,000 main assembly floor to the other). What's coming now? Yours. We're assembling your long delayed...

David, Your friend bought probably the poorest choice for a room that size if he's interested in approaching reference level bass I'm afraid. It goes very very deep, but it's certainly not the output king for typical movie bass, and not in a room that large. Adding a second PCi would be...

Sebastian, No I wouldn't say that either, it's just that running changes on DVD's are certainly possible, and I believe Ed mentioned he got his copy some time ago. Anything is possible, but just put the possibility of a "too low" result in the back of your mind with DVE. I think the...

Charlie, PB2-Plus subs are shipping every week. While supply continues to out run supply to some degree we are down to a 2 week wait in most cases. Drop us a line if you want a personal ETA but based on the flow of orders and materials I think late next week is likely if you ordered...