Session Start: Sun Feb 14 20:51:59 1999 *** Now talking in #HTF *** Topic is 'Welcome CD Playright! ' Good Evening I'd like to welcome David Whitesel to our live chat thanks Ron, Parker and Guests Dave, you might want to tell people a bit about CD PLAYRIGHT It's a great forum that sponsors this event and we thank you for letting us come. CD PLAYRIGHT is an Intellectual Propery development company started to take advantage of Patents for CD / DVD disc developments. Our CO Founder Mr schmid holds two patents on the repair by resurfacing technology which is a standard for all optical disc repair. Our Chemist has deveoped Proprietary solutions to provide Optical media protection from the enviroment. together these products are the root of where we begin marketing our products to the public. We sell on the internet and through a growing network of DVD rental outlets and country specific distributors. These rental outlets are a real time labrotory for doing tests of our product efficiency. David sent me a package containing the CD PLAYRIGHT TRIO which is a complete CD/DVD care System. the reuslts we are getting are truy outstanding Can i take questions to enumerate and illuminate our guests? what is the difference in the cd cleaning system versus the DVD cleaning system? The system is not diferrent only the Finishing Part of the DVD kit is diferrent It is optimized to the DVD medium. It is a great product, and if the DVD user community understood DVD we would be on everyones shoppijing list So I'm guessing that I shouldn't use the system I have now to clean/remove defects from a DVD? Paul what system is that The System is the use of all the products in their intended applicatiom DVD should be handled, protected and repaired according to the instructions David, I can't recall. I use it so infrequently....maybe an Allsop CD cleaning/resurfacing system. LOL thats a good one, I wish Harald was here. I can both clean and remove defects from the surface of a CD. I've been wary of using it on DVD Dave, why would your kit be better than an Allsop CD cleaner? We make the Protectant QUICK Shield which nobody has Allsop is a one step repair kit generalized for CD media. Our products are never knock offs of someone elses we create new products to fit applications. DVD media is much more sensitve than a CD How does the data differ from CD to DVD? the data is much closer to the surface so it needs protection does you product safely clean the laser in the DVD system. I read that you shouldn't use the CD Lens cleaner in your DVD Player.. no Paul we do not even sell those Laser Lens cleaners and do not endorse their use at all. We focus on the media, and in a Home Theatre system, the system is only as good as the media. Our Products together provide the essential methods and practice for proper DVD CARE. Does your product affect the quality of a disc? Art, in many cases users tell us it does, AProx how many DVD's can I treat with the Trio DVD Kit? Jesse each product will do a distinct amount. a repair kit is good to repair approximately 10 discs. Art, if a user cant protect his discs letting Quick Shield do that makes the disc perform longer and better And the shield will protect 100 discs? Thats right ron. david, can you tell us how exactly the quick shield protects the discs?? Ok to Ned, Quick Shld has three components plus a carrier, one of them is Teflon the other two are proprietary. You know what Teflon does? It's the same principle, but we have a few secrets that we cant really tell. yes, so it's analagous to say waxing your car to protect the paint from scratches If I don't have damaged discs at this time, should I still use the shield. I treat my discs with great care because of the amount of data stored on the disc. I understand that even a small scratch can lead to disaster. Your right about that, Warner tests proove it Yes Paul the Shield should be put on New and used consistantly as a cleaner Hairline scratches that would never affect a CD will stop a dvd your product is call "Trio", what are the three parts? I know two of them, what is the other one. The Wipe Paul, they are simply anti static for Handling. Never us anything Dry to handle DVD The QuickShield deters even fingerprints, Dave? Indeed it does Ron. Fingerprints leave more than unsightly impressions, they deposit impurities that interrupt laser performance. Dry? Like what...a normal wipe that I use to clean my vcr. I know it's lint/particle free....? always use a slightly wet item that is clean Use Quick Shield routinely and it will build up a hard cating that will give the disc longer life does the moisture help to prevent scratching? Yes Is a scratched DVD dead? Not usually Neil, They can be repaired by cleaning away the abrrated edges that deflect the lasers return, that is what a scratch is. Scratches Cant be filled folks so dont buy that line Right- as long as the scratch isn't too deep..? As long as it has not penetrated the data layer Yeah, like digging into the data area, correct? Yes Paul thats right Scratches are tears in the protective layer the can only be fixed by removing the particles around the scratch edges The Hardness of the Polycarbonate is the same for CD as DVD Are you getting calls from DVD rental places? I expect rented DVDs get a bit abused. Yes Neil we are creating a network Ofthose who actually use the products in defense mode actively we are recruiting these folks they face huge problems every day. That's good news. David Whitesl is here from CD PLAYRIGHT His company markets a DVD cleaner and protector product trio Writethis Number Down V21499 if you order a Trio Put that number on the form and we'll give you 5$ off What is the worst kind of damage that CD Playright can repair? Paul, we can repair deep scratches on CD Laserdisc or DVD. We can also prevent scratches from Routine Handling using our Quick Shield Our Web Site has Reviews and endorsements including Warner tests of these products Ron has seen test data Think about this folks, you spend 20 bucks for the movie, why not 20Cents to protect it Quick Shield costs less tha 20cents per application David, is your product available outside the US? yes adam we have office in Germany, and dealers elsewhere David- I would assume you offer the product in >$0.20 quantities ;) Ken, a Bottle goes for 10.99 and will protect over 200 sides $10.99 It's less in the TRIO what's the difference between the wipes and quick shield? Wipes are anti static ways to handle the media without using fingers good brush off substitute for pants or shirt sleeve Please visit our Site and read te content, this line is not about throwing alchohol in a bottle, we have real IP Hear DVD Discs are different from CD they need specail attention I tell folks to take an AOL disc and do your own tests Use te Quick Shield more than once on every disc, the product builds a protective layer, and wont affect palyback what type of cloth do I use with the quick shield? a soft towel is best like a bath towel yes lint free? and always clean There are NO Harmful chemicles in any of our products either, Just thought You'd like to know Clean it with a Bath Towel? Like terricloth? Yes Paul I like the towels that actually dont absorb- the shiny kind Dupont has new materials for DVD that have a hardness rating over 100 Duponts new materials Calle PCHE could be important to DVD Hey David - personal question - how many movies do you have in your collection? Only 12 Now thats why I a so amazed by the collectors can we use the quick wipes towel to spread the quick shield too? NO Ray, dont do that Quick Wipes are for brushing off disc and moving it finger free I would recommend a TRIO with EXTRA Quick Shield in Fact anyone who wants too can order and tak 5$ off that Price using this # VD21499 Thanks Paul David, are DVD's made from a softer polymer than CD's? Andy they are currently the same hardness about a 60 rating, the DVD data location is the problem combined with the density of the data is cdplayright.com, the web address David? Yes it is I have Kids and they really need to learn to use QS to clean the discs themselves' Does your product wear off after time? Andy not unless you arewashing the discs in hard soap how often do you have to reapply QS? Ray I recommend on a disc used allot 10 times a year Use it as a Cleanerand the Protectant will quietly go to work for you is it after 2 or 3 plays? sure I'll go the way of Paul H. and say goodnight too..... thanks david....& Ron and Parker Rental Stores we tell them every three to five times the disc goes out ok thanks, David, you've got me sold...I'll be ordering mine too!...thanks for your time and I hope for your continued success on your wonderful product....goodnight all! David, Is you product going to be incorporated as a standard for DVD manufacturing, or will DVD get a harder coating in the future? Andy i dont think So, that would be a huge change in a Process and is not likely Besides the canges in material sciences will bring New materials for DVD into the market in 4 yrs or so Besides the consumer is fully qualified to apply the protection and their are NO harmful chemicles in any of our products Ok, I am late here but I missed out at first. Can you go over the process of applying your product to a DVD? Sure Parker... Quick Shield should be applied to every New DVD first thing, two quick Pumps will coat the surface, using a soft towel wipe in from the inner part to the outer rim going clockwise simple procedure Repeat on New discs usr the wipes between the fingers to move the media and to wipe it off the repair kit is an involved discussion that is covered in the Booklet The web site has lots of valuable details to share please spend some time there you'll enjoy the learning David, does QS dry completely after application? I used a LaserDisc treatment about 5 years ago, but it left a 'greasy' finish and never fully dried. Adam Yes No problem it contains no Grease or grease derivatives, ie NO Pteroleum distillates should you clean the disc first if you have not used the product before and have played them QS does the cleaning and protecting Val How does your product compare to the Nitty Gritty Disc washer liquid? Ken that is a New One, Disc Washer as in record cleaner? Our Products are not typical, they are engineered for Optical media. No it's been around for a couple of years. You applied it ot a CD that is lying in a pod-a wooden base with a circular pod., with velcro sides, and a pad that runs around the outside, cleaning from iunside to outside. That is all wedo isR7D on Optical discs Sorry Ken, I must have missed that one, Cleaning and Polishing to recover data are distinctly different functions\ Repair procedures are specific, Warner has tested our products, and so have other Drive companies No Other accesory company has Product Testing as we do In fact most accessory products are Alchohol in a bottle thats it And the web site address again, David... cdplayright.com You too Can I give my 800 # sure it's 800 800 8879 and I will be happy to answer any other Questions thanks for the 800 number will be sure to let our members know about it. Please, anyone that missed the chat, call david. And, we will have him back in March Thnks Ned, RON Parker Session Close: Mon Feb 15 00:01:25 1999